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About Us • Our Journey

Every story has a pulse, ours beats with purpose.

KIVO was born from change, built on resilience, and driven by belief in people. From our origin to our culture, we’ve grown through connection, bridging innovation, talent, and heart to redefine what nearshoring can be.

Resilience at Our Core

We adapt fast, stay steady, and keep showing up.

Redefining Nearshoring

Nearshoring that feels less like a vendor and more like a partner.

Purpose in Every Story

Because behind every result, there is a human story that matters.

KIVO Team at Campus Tec III
Guatemala City Strategic Hub
Where talent meets purpose & technology
Our Foundations

Forged by change, rooted in culture

The Origin of KIVO

What began as a response to a global crisis quickly evolved into a purpose-driven mission. Born during the pandemic, the idea was simple yet bold: bridge U.S. technology with the untapped talent of Latin America.

What started as a logistics solution soon revealed a greater opportunity: empowering people with next-gen tools and creating sustainable jobs that positively impact communities.

Built on resilience & agility

Strength Rooted in Culture

Guatemala offers more than just bilingual talent — it brings a culture of resilience, warmth, and dedication that aligns seamlessly with international business needs.

At KIVO, we turn this cultural strength into measurable results by combining professional skills with a natural drive to connect, adapt, and deliver beyond expectations.

Human warmth & world-class execution
KIVO BPO modern workspace & team at Campus Tec III
Collaborative Spaces • Campus Tec III

Spaces designed to inspire breakthrough ideas, deep collaboration, and sustainable global impact.

Scale & Evolution

OUR GROWTH

From 25 employees at the beginning of 2024 to more than 100 dedicated professionals today.

100+
Bilingual Professionals
Scaled from 25 in early 2024
5 Solutions
Core Operational Pillars
Ops, AI, Tech, Sales, Marketing
Same business day as U.S. Central & Eastern
Same business day as
U.S. Central & Eastern
98%
Partner Retention
Long-term partnerships

KIVO has established its strategic hub in Guatemala City, creating a strong foundation to support international operations and long-term partnerships. Positioned in one of the most connected and fast-growing nearshore locations in the region, our operations are built around agility, collaboration, and scalable support for modern businesses.

Guatemala’s proximity to the United States, aligned time zones, and strong bilingual talent pool allow us to operate efficiently while maintaining real-time communication and strong cultural alignment with our partners.

What started as a team of just 25 employees at the beginning of 2024 has rapidly grown into a team of more than 100 talented professionals today. At KIVO, we believe growth is not only about scaling numbers, but about building structured teams, creating opportunities, and developing environments where people can perform, learn, and grow professionally.

Our Commitment

A True Operational Extension of Your Team

Rather than offering one-size-fits-all outsourcing, KIVO focuses on becoming a true operational extension of the teams we support across Operations, Technology, Sales, Marketing, Customer Support, Logistics, and BPO services.

As we continue expanding, our focus remains the same: combining human intelligence, operational structure, and next-generation tools to help businesses scale smarter and build long-term success.